The Office of the Comptroller does its best to prevent its emails from being marked as spam, but sometimes it still happens.
Why? Simply put: the number of email providers and their varying security policies makes it difficult to develop a "one size fits all" approach. In some cases, what might be considered good practice to one provider is a red flag to another. The Comptroller's Information Technology staff uses analytics and user feedback to identify some of these trouble spots. Often times that allows us to quickly identify a problem and fix it.
But sometimes an email provider's security settings prevent them from taking effective action without help from the recipient. If you are not getting the emails you signed up to receive, and you are POSITIVE the email address on file is correct, then your email provider or company firewall could be flagging those messages as spam.
Below is a list of some commonly used email providers and clients. If you see your email client listed below, simply click on its name and you will be redirected to that's provider's tips on how to make sure emails from the Comptroller's Office land right in your inbox.
Gmail / Google Apps